CompTIA A+ 220-1202 (Core 2)
Exam Code : 220-1202 (Core 2)
The CompTIA A+ Core 2 program is ideal for launching a successful IT career. It provides hands-on skills in operating systems, software troubleshooting, and security, and is recognized globally by employers. This certification opens doors to various tech roles and sets a strong foundation for advanced IT certifications.
Program Overview
The CompTIA A+ Core 2 (220-1102) certification is the second part of the globally recognized A+ credential, designed for individuals beginning their careers in IT. This exam emphasizes skills related to operating systems, IT security, software troubleshooting, and operational procedures. It covers installing and configuring Windows, macOS, Linux, and mobile operating systems, ensuring candidates can support a variety of user environments effectively. Security is also a key focus, with topics like threat detection, device hardening, and secure practices forming a significant portion of the exam.
In addition to technical knowledge, Core 2 includes real-world problem-solving related to software errors and crashes, as well as understanding professional practices such as change management, incident response, and proper documentation. By completing both Core 1 and Core 2, candidates earn the full A+ certification—recognized by employers globally as a baseline credential for technical support and IT operations roles. This makes it a strong starting point for building a long-term career in IT.
Why Join this Program
Industry-Recognized Certification
CompTIA A+ is a globally trusted credential, often required for entry-level IT jobs and recognized by top employers.Builds Real-World IT Skills
The program focuses on practical, hands-on skills in operating systems, software troubleshooting, and IT security—essential for workplace success.Opens Doors to IT Career Paths
A+ Core 2 helps you qualify for a wide range of roles like help desk, technical support, and desktop administration.Strong Foundation for Further Certifications
It prepares you for advanced certifications such as CompTIA Network+, Security+, and beyond, accelerating your career growth.
Corporate Training
CertCop offers tailored group training programs designed for organizations, teams, and institutions aiming to build strong cybersecurity capabilities at scale. Our corporate training solutions focus on real-world skills, hands-on learning, and certification readiness, helping teams stay ahead of evolving threats and technologies. With flexible delivery options—including virtual, on-site, and customized programs—we ensure training aligns with your business goals, technical requirements, and workforce development needs.
What Skills Will You Learn?
Operating System Installation & Configuration
Learn how to install, configure, and manage Windows, Linux, macOS, and mobile operating systems.System File Management
Understand file systems, permissions, and basic command-line tools for navigating and managing files.Security Fundamentals
Gain skills in identifying threats, securing devices, managing user access, and applying best security practices.Malware Detection & Removal
Learn how to recognize malware symptoms and use tools to remove malicious software.Software Troubleshooting
Diagnose and resolve common issues related to system crashes, app errors, boot failures, and slow performance.User Account & Permission Management
Manage user accounts, roles, passwords, and permissions across different platforms.Customer Service & Communication
Develop professional communication, documentation, and support ticketing skills essential for IT roles.Backup & Recovery Procedures
Implement backup strategies, recovery methods, and business continuity practices.Remote Support & Tools
Use remote access tools and utilities to assist users across networks or cloud platforms.Operational Best Practices
Apply IT service management practices such as change control, incident response, safety procedures, and proper documentation.
Jobs You Can Land with the CompTIA A+ Certification:
Technical Support Specialist
Assist users with operating system issues, software errors, and system configuration.Help Desk Technician
Provide frontline support for software and OS-related problems, both remotely and on-site.IT Support Specialist
Manage and troubleshoot desktops, laptops, and mobile devices across different operating systems.Desktop Support Analyst
Resolve user issues related to system crashes, app malfunctions, and updates in enterprise environments.Service Desk Analyst
Log and handle support tickets, manage incidents, and apply operational procedures effectively.End User Support Technician
Offer support for common security issues, account management, and day-to-day software troubleshooting.Field Technician
Visit client sites to install, maintain, and troubleshoot systems and applications.Junior Systems Administrator
Assist in managing system performance, user permissions, and patch management tasks.IT Operations Technician
Perform routine tasks such as backups, updates, and basic IT asset management.Support Center Specialist
Deliver support for OS deployments, system recovery, and software configuration in business environments.
Training Options
Whether you’re looking for in-classroom or live online training, CertCop offers best-in-class instructor-led training for both individuals and teams. You can also find training among CertCop’s vast network of Authorized Training Partners.