CompTIA A+ 220-1201 (Core 1)

Exam Code : 220-1201 (Core 1)

With the CompTIA A+ Core 1 certification, you can land entry-level IT jobs such as Help Desk Technician, IT Support Specialist, and Desktop Support Technician. These roles involve troubleshooting hardware and software issues, supporting end users, maintaining devices, and performing basic network tasks—providing a solid foundation for a long-term career in IT.

Program Overview

The CompTIA A+ Core 1 (220-1101) certification is the first exam in the CompTIA A+ certification track, designed for individuals starting their careers in IT. It covers essential skills needed for IT support roles, including the installation, configuration, and maintenance of computer hardware, mobile devices, networking devices, and troubleshooting network issues. The exam also focuses on virtual environments, cloud computing models, and mobile technologies, providing a strong foundation for handling the most common IT tasks and support challenges.

This certification exam is composed of multiple-choice questions and performance-based questions that simulate real-world IT scenarios. It tests your knowledge in five key areas: mobile devices, networking, hardware, virtualization/cloud computing, and network troubleshooting. Passing the A+ Core 1 exam, along with the Core 2 exam (220-1102), certifies you as a skilled IT professional capable of addressing various technical support tasks, and it’s recognized globally by employers across industries as an entry-level qualification in IT.

Why Join this Program

Launch Your IT Career
CompTIA A+ is the go-to certification for starting a successful career in IT support, help desk, or technical roles.
Industry-Recognized Credential
Widely trusted by employers worldwide, A+ proves your ability to handle real-world IT support tasks.
Hands-On, Practical Skills
The program focuses on performance-based learning, helping you gain job-ready technical skills from day one.
Pathway to Advanced IT Roles
A+ serves as a foundation for more advanced certifications like Network+, Security+, and beyond—opening doors to long-term growth.

Corporate Training

CertCop offers tailored group training programs designed for organizations, teams, and institutions aiming to build strong cybersecurity capabilities at scale. Our corporate training solutions focus on real-world skills, hands-on learning, and certification readiness, helping teams stay ahead of evolving threats and technologies. With flexible delivery options—including virtual, on-site, and customized programs—we ensure training aligns with your business goals, technical requirements, and workforce development needs.

What Skills Will You Learn?

Hardware Installation & Configuration
Learn how to install, configure, and maintain PCs, laptops, printers, and other hardware components.
Mobile Device Support
Understand how to set up, configure, and troubleshoot smartphones, tablets, and other mobile devices.
Networking Basics
Gain knowledge of TCP/IP, Wi-Fi, SOHO routers, and common networking concepts to support and troubleshoot network connectivity.
Virtualization & Cloud Computing
Learn about virtualization technologies and basic cloud computing concepts relevant to IT support roles.
Troubleshooting Skills
Develop critical thinking and problem-solving techniques to identify and resolve hardware and networking issues efficiently.
Peripheral Devices & Expansion
Understand how to install and configure peripherals like monitors, keyboards, storage devices, and external components.
Custom PC Configuration
Gain the ability to configure PCs for specific functions like gaming, graphic design, and home theater.
Basic Security Practices
Learn foundational security skills related to device hardening, user authentication, and securing data on devices.
Software Installation & Maintenance
Understand the basics of installing operating systems, drivers, and performing system updates and maintenance tasks.
Understanding IT Documentation and Best Practices
Learn how to follow professional documentation standards, safety procedures, and operational best practices in IT environments.

Jobs You Can Land with the CompTIA A+ Certification:

Help Desk Technician
Provide technical support and troubleshoot hardware and software issues for end users.
IT Support Specialist
Install, maintain, and troubleshoot IT systems and assist users with daily tech problems.
Technical Support Analyst
Resolve customer and client issues, manage support tickets, and ensure system functionality.
Field Service Technician
Travel to client sites to repair, install, and maintain computer hardware and peripheral devices.
Desktop Support Technician
Offer on-site or remote support for desktops, laptops, and other end-user devices.
Service Desk Analyst
Monitor and respond to IT service requests and incidents in a business environment.
System Support Specialist
Assist with the administration of IT systems and help maintain overall network performance.
IT Operations Technician
Support day-to-day IT infrastructure tasks including backups, updates, and monitoring.
End User Computing Technician
Specialize in user-facing technology setup and troubleshooting, including mobile and desktop platforms.
Associate Network Technician
Assist in basic networking tasks such as router setup, cabling, and resolving connectivity issues.

Training Options

Whether you’re looking for in-classroom or live online training, CertCop offers best-in-class instructor-led training for both individuals and teams. You can also find training among CertCop’s vast network of Authorized Training Partners.